Frequently Asked Questions

Yes – Bollone Kass Ny holds a Curacao eGaming licence (Lic. No. 365/JAH). The regulator requires regular audits of game RNGs, enforces anti‑money‑laundering controls, and mandates player‑protection measures such as self‑exclusion and deposit caps. You can view the licence certificate in the site footer.

The first‑deposit offer is a 100 % match up to $200. The bonus is subject to a 35× wagering requirement on the bonus amount only, and you have 30 days from activation to meet it. Once the requirement is cleared, the remaining bonus funds turn into withdrawable cash.

You can fund your account with Visa, Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfer. Crypto deposits in BTC, ETH and USDT are accepted with no minimum. Withdrawals to e‑wallets usually clear within 24 hours; card and bank transfers take 3‑5 business days.

During registration you’ll be asked to upload a government‑issued photo ID (passport, driver’s licence) and a recent proof of address (utility bill, bank statement). The security team typically reviews the documents within 24‑48 hours; once approved you can deposit and withdraw without restriction.

If a match is postponed before kick‑off and not rescheduled within 48 hours, the bet is void and the stake is refunded to your account. Cancelled matches (e.g., abandoned with no result) are also treated as void unless the competition’s official ruling says otherwise. In the rare case a match is officially replayed, the original market is settled on the first result.

In the ‘Responsible Gaming’ section of your account settings you can set daily, weekly or monthly deposit caps, which take effect immediately. For self‑exclusion you can choose a temporary lock (24 hours to 6 months) or a permanent closure; the system will block login and prevent any transactions until the period ends.